Shenzhen Zijiang Electronics Co., Ltd is a professional thermal printer manufacturer in Shenzhen which can provide one package services from designing, R&D, production, packaging to shipping.
All our products have been authorized with CCC, CE, FCC, RoHS certificates and our factory acquired ISO9001:2008 international quality management system certification. 1. 10 years Alibaba Gold Supplier
2. OEM, ODM available
3. All printers come with 1 year warranty, lifetime free maintenance
4. Quick delivery time, sample 1-2 days, bulk order within 5 working days
Packaging & Shipping
1. Are you a manufacturer? Yes, we have been in printing hardware solution for 11 years. We can provide OEM / ODM customized service according to our customers’ various application and demands.
2. What is the minimum order? We accept small quantity as a trial order for standard products. But we will require MOQ of 1000 PCS for OEM/ODM.
3. Where can I download driver since my pc has no CD disk? Please check our website: www.zjiang.com or contact us.
4. What's the production lead time? 1-2 days (Samples) 2-3 days (100 - 500 units) 3-5 days (500 - 1000 units) 5-10 days (over 1000 units)
5. What's the payment term for orders? a. Suggest 100% payment for small batch order ( Bank handling charge saving ). b. 30% deposit, 70% before delivery for bulk order.
6. What shipping methods do you provide and how long can I get the goods? DHL / UPS / TNT / FEDEX, 3-6 days to Europe, North America, Oceania, Asia; 4-7days to Africa, South America, Middle East.
7. Can we get the free sample? Sorry, generally we wouldn't provide free samples. Please order the sample firstly for the testing and evaluation.After mass order placed, you could deduct this cost when balancing the payment.
8. What the after sale service? a. All our products will be provided 12 months warranty; b. Professional engineers provide 7*24 online service; c. As for the returned defect products, we will fix it and return to the customers in one week after we received it.